PlayStation 5 stuck in safe mode? Here's how to fix it!

Learn how to fix PS5 stuck in safe mode with only option 7 or 8 available.

Fix PS5 stuck in safe mode

1. Shut down your PlayStation 5 by pressing and holding the power button on your PS5 until you hear a beep.

2. Remove the power cable and leave your PS5 for 20 minutes.

3. Reconnect the power cable and press the power button to turn on your PlayStation 5.

See if this works, and if it doesn't, try the next solution.

4. Shut down your PlayStation 5 by pressing and holding the power button on your PS5 until you hear a beep.

5. Press the power button on your PS5 console and hold it for about 6 to 8 seconds until you hear a second beep.

6. When you see the “Safe Mode” screen, connect your controller to your PS5 using the USB cable.

PS5 safe mode

7. Press the PS button (PlayStation logo) on your controller.

PS button on PS5 controller

8. Choose the Update System Software option.

Update System Software option in PS5 Safe Mode

9. Choose the Update Using Internet option.

Update Using Internet

10. Click the Update button.

Update system software on PS5

If there's an update, your PS5 will update the system software and automatically restart. Your PS5 might restart two times. Just wait until you see the login screen.

PS5 system software update PS5 system software update

See if this works, and if it doesn't, try the next solution.

11. Choose the Clear Cache and Rebuild Database option.

Clear Cache and Rebuild Database option in PS5 Safe Mode

12. Choose the Clear System Software Cache option.

Clear System Software Cache option in PS5 Safe Mode

13. Click the OK button.

Clear system software cache on PS5

Your PS5 will now clear the system software cache.

This process is 100% safe and will not delete anything.

See if this works, and if it doesn't, try the next solution.

14. Choose the Clear Cache and Rebuild Database option again.

Clear Cache and Rebuild Database option in PS5 Safe Mode

15. Choose the Rebuild Database option.

Rebuild Database option in PS5 Safe Mode

16. Click the OK button.

Rebuild database on PS5

Your PS5 will now rebuild the database.

This process is 100% safe and will not delete anything.

It says it might take a few hours to rebuild the database, but in my experience, it takes only a few seconds or minutes.

17. If none of the solutions work for you, then the last solution you can try is the Reset option.

The Reset option deletes all data on your PlayStation 5. This option should be the last step when troubleshooting.

Reset PS5