How to clear the cache on your PlayStation 5 (PS5)

Learn how to clear the cache on your PlayStation 5 (PS5).

Are you experiencing system feature issues or performance drops on your PlayStation 5? Clearing the cache may help fix your PS5 problems. This proces is safe and will not delete your games, saved data, or other essential files.

Steps

1. Turn off your PlayStation 5.

2. Press the power button on your PS5 console and hold it for 5 seconds until you hear a second beep.

PlayStation 5 power button

3. When you get to the “Safe Mode” screen, you connect your controller to your PS5 console using the USB cable.

PlayStation 5 Safe Mode

4. Press the PS button (PlayStation logo) in the middle of the controller.

PS button on a PlayStation 5 controller

5. Select the Clear Cache and Rebuild Database option.

Clear Cache and Rebuild Database option

6. Press the X button on your controller.

X button on a PlayStation 5 controller

7. Select the Clear System Software Cache option.

Clear system software cache on a PlayStation 5

8. Press the X button on your controller.

9. Select the OK button.

10. Press the X button on your controller.

Your PS5 will now clear the system software cache.

Clearing the cache will not delete your games, saved data, or other essential files.